Students are welcome to drop-in for a consultation anytime during our business hours. For in-person consultations, simply come by the Research & Writing Center in 3340 HBLL. For online consultations, drop-in virtually by clicking the “Chat with a receptionist” button and a staff receptionist will create an appointment using Zoom. If you have any questions, you can also call the front desk at 801-422-1885. While drop-in consultations are based on availability, we do reserve a number of consultants each hour to specifically support drop-in consultations.


Students can schedule a specific time at any point in the semester to meet with a Research & Writing Center consultant. Both face-to-face and online appointments can be booked in advance by clicking on the “Schedule an Appointment” button in the navigation bar. This button will direct you to create an RWC account with your BYU netID, and then take you to our scheduling page where you can reserve a 30 or 60 minute appointment. You will select either face-to-face or online when you create the appointment, but you can change your preferred format anytime prior to the appointment by using the “Chat with a receptionist” button or calling the front desk at 801-422-1885. Note: Appointment information will be sent to your BYU email,

If you scheduled an online appointment, please follow the steps below to start your consultation (video instructions available here):
  1. Log back into your account at
  2. Select your name at the top left and find your appointment under “My Appointments” in the drop-down menu
  3. Click on your appointment slot, and then click “START OR JOIN ONLINE CONSULTATION”

You can cancel both face-to-face and and online appointments on your own any time prior to the start of your consultation. To do so, follow the above steps to open the appointment form and select “Cancel Appointment.” If you need assistance either accessing or cancelling an appointment, chat with a receptionist or call 801-422-1885. Note: During busy times, your reserved appointment may be given away if you are more than 5 minutes late.

Waiting List

Students who would like to schedule an appointment but can’t find one available at the time they need can join the waiting list. Once on the waiting list, students will be notified if an appointment opens up. They can then log in and sign up for the open appointment. For instructions on how to join the waiting list, click here.


Email (asynchronous) consultations are available for students who are unable to attend face-to-face or online synchronous consultations. To book this type of writing consultation, click “Schedule an Appointment” in the navigation bar. After having created an account and/or signed in, use the drop down at the top of the page to select the separate schedule “Email (async) Consultations.” As part of the appointment form, you will describe and upload assignment information, including oral directions, an assignment prompt, sample papers, grading rubrics, etc. To help the consultant offer effective feedback tailored to your goals, you will also provide specific questions and explain the type of feedback you hope to receive. Within 24 hours of your scheduled appointment, you will receive an email from a consultant containing responses to your questions, a PDF file of your paper with embedded comments, a feedback form, and a link to a secure, private Zoom recording created by the consultant. As with any Research & Writing Center session, the focus is on learning and making use of writing principles and revision strategies. Consequently, the consultant will not provide line-by-line corrections, but will instead give principle-based feedback tailored to your work. Note: The email will be sent to your BYU email,

ESL & Multilingual

ESL & multilingual students (anyone from a language background more complex than “English is my native language”) are welcome to drop-in or schedule appointments in the RWC at any time. In addition, the RWC also offers the Writing Tutorial for Multilingual Students—a new program for multilingual students enrolled in writing-heavy courses.